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Friday, October 3rd 2008

11:19 AM

Frustrated with customer service

  • Mood: Annoyed
  • Tags: Customer Service

When did it become acceptable for a business to not return phone calls?  This annoys me to NO end!  It's happened to me twice in the last 2 weeks.  Neither of those two businesses will be seeing me as a customer ever again. 

I called a pharmacy earlier this week to refill Brittany's prescriptions.  Since Brittany is on an insulin pump she requires about $400 or so a month in supplies, insulin, test strips, reservoirs, infusion sets, etc.  Even though we have insurance and I'm not directly paying for the supplies, I will not be calling them back.  I don't have time to call and call and call to have her prescriptions refilled.  It's inexcusable.  (There has also been a decline in other areas of their customer service lately as well, sending the wrong supplies, etc.)

My husband and I are preparing to TTC again.  Last week, I called a midwife last week to see if she would be willing to attend me.  I have midwives that I love and adore, but they are 2 hours away in MI.    So, in the interest of conserving gas and a little money, I'm trying to check out the local midwives.  (I have a-whole-nother post about Ohio midwives and my bone with them, but I'm trying!)  I did call one and she asked me to call her back in a few weeks because she was very busy.  Perfectly acceptable and I am happy to call her back in a few weeks.  However, the other one that I called...  sheesh!  I know that I called or e-mailed this second midwife back in March before my miscarriage to see if she would attend me through that pregnancy.  She never responded.  So, I thought I'd give her another chance, she has a website, looks very professional, lovely pictures, etc.  I called her, she has YET to return my call.  Not even a quick, I'm really busy right now but would be happy to meet with you in a few weeks.  NOTHING.

So, those two businesses will not be able to count me as a client/customer.  Their loss.

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Thursday, August 28th 2008

1:11 AM

I'm on a roll!!

  • Mood: Tired but content
  • Tags: Domestic Goddess

I am on a roll this week!  I have half of one room painted AND I got everything up I wanted under the Pregnancy and Birth button!  There is a list of websites that I'd like to get together, that will come later, I got the meat of the section done and UP. 

Go check it out!

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Wednesday, August 27th 2008

10:56 AM

Nevermind...

  • Mood: Good!
  • Tags: Newb

I decided to just rewrite the story and put it on a page in my site rather than have it a blog.    I'm just glad that I remember enough of the story to rewrite it!

Oh yeah, I've finally recovered from the 4 month long depression that started after my miscarriage in April.  And I've finally got my memory back too!!  Yay!

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Sunday, August 24th 2008

10:24 PM

Crap!

  • Mood: Frustrated!
  • Tags: Newb
I tried to move a blog entry over here from MySpace and I lost it!  Wah!  I will try to recreate it.
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Friday, July 25th 2008

11:34 AM

New to blogging...

  • Mood: Waiting
  • Tags: Newb
Hee hee, please be patient with me while I get the hang of this.    I hope to be adding more here soon!
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